How to use "Print Screen"
From time to time, our clients call or email to describe a problem they are seeing on their computer screens. Often times, we can't see what they are describing, because it doesn't happen on our computers. There is indeed a reason for this, which I'll explain in part two.
In order for us to accurately "see" what people are talking about, we usually ask them to send us a "Print Screen". A Print Screen essentially captures a "screen shot" of exactly what your monitor looks like at that moment, including all windows you have open. It does not, as some might understandably assume, actually "print" anything.
This is my screenshot on the right. It shows an accurate image of what my monitor looks like at this very moment.
Print Screen on PC
- Find the Print Screen key (usually F13)
- Press ALT+PRINT SCREEN (this grabs the image of your screen by "copying" it)
- Open up a graphics program (i.e. Paint, or even Word can do it).
- Use the "paste" option (ctrl+v or use the program's menu) to paste in the screen shot image. The image should appear in the graphics program window.
- Save the image.
Print Screen on Mac
- command-shift-3: capture screen to file
- command-fn-shift-3: capture screen to clipboard
- command-shift-4: capture selection to file
- command-fn-shift-4: capture selection to keyboard








